Privacy Policy

This Privacy Policy explains how SoftZero ("we," "our," "the App") collects, uses, and protects your information when you use the SoftZero application for Windows.

1. Information We Collect

Automatically Collected (Non-Personal) Data

We may collect the following non-personal data to improve app performance and user experience:

• IP address (used for approximate location and analytics)
• Device information (hardware type, screen resolution)
• Operating system version
• App usage data (features used, session duration)
• Crash reports and performance diagnostics

We Do NOT Collect

2. How We Use the Data

We use collected data to:

• Provide and improve the SoftZero uninstaller functionality
• Diagnose and fix bugs and crashes
• Analyze aggregated usage trends to improve features
• Maintain security and prevent misuse

3. Legal Basis for Data Processing

Depending on your location, we process data under:

• Legitimate interest — analytics, app performance, and stability
• User consent — where required by applicable law
• Contract necessity — core app functionality

4. Data Sharing

We may share limited, anonymized technical data with:

• Trusted third-party service providers (crash reporting, analytics)
• Optional analytics tools for performance monitoring

5. Data Retention

Non-personal data (e.g., crash logs, usage metrics) is retained only for as long as necessary to provide the service, comply with legal obligations, or improve app functionality — typically no longer than 90 days unless legally required.

6. Data Security

SoftZero uses modern security protocols and encrypted channels to protect your data. Only anonymized and essential data is retained, and only for the duration needed to ensure proper functionality and legal compliance.

7. User Rights

Depending on your region (including under GDPR and CCPA), you may have the right to:

• Request access to the data we hold
• Request deletion of your data
• Request restriction of data processing
• Opt out of data collection by uninstalling the App

You may contact us to exercise these rights.

8. Children's Privacy

SoftZero is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website and within the App. Continued use after changes constitutes acceptance of the updated policy.

10. Contact

If you have privacy-related questions or requests, contact us at: